Introduction:

String Musicians Australia (SMA) utilises Direct Payment Solutions (DPS) for all their credit and debit card payments over the phone. They are committed to protecting your privacy when using their gateway, Payment Express. SMA & DPS recognise their responsibilities to keep confidential at all times any information which they acquire in connection with such transactions. SMA & DPS protect every buyer's personal information, and meet the Payment Card Industry Data Security Standards.

Collection of Information:

To enable SMA & DPS to provide secure payment facilities, they will typically require information which may include the cardholder's name, credit card number, expiry date and billing address.

Use and Disclosure of Information:

SMA & DPS use the information to obtain authorisation of the transaction from the issuing bank of the credit or debit card to process the payment. Some details from the transaction, such as name, email and delivery address, may be made available to the SMA through Payline - DPS web based transactions management system, which allows SMA to track transactions and process refunds. Credit card details are never stored; they are immediately destroyed.

Security:

SMA & DPS are committed to data security. DPS uses a variety of technologies and procedures to help protect personal information from unauthorised access, use or disclosure. For example, DPS stores the data in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When DPS transmits sensitive information, DPS protects it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored onsite are encrypted using 168bit 3DES encryption. DPS is a level 1 certified PCI-DSS compliant provider:

PCI-DSS

"PCI-DSS, the Payment Card Industry Data Security Standard is a set of security requirements relating to the protection of card holder data. The standard is governed by the PCI Security Standards Council, an organisation put together by most of the major card schemes VISA, MasterCard, American Express, JCB and Discover. It's relevant for any entity that stores or transmits sensitive card holder data, that being generally things like the PAN (card number), Card security code, track data, PIN block. The current version of the standard is Version 1.2. Preceding PCI-DSS the card schemes had their own standards, the VISA Account Information Security (AIS) standard formed the basis to most of the PCI-DSS requirements."