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Terms of Service

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Performance requirements:

  • If outdoors, we must be provided with proper shelter from all elements.
  • One chair per musician without arm rests, setup prior to our arrival.
  • Adequate reading light and performance space. We require 2.5m x 2.5m space.
  • A 10-minute break every hour for bookings longer than 1.5 hours.
  • A meal per musician for bookings longer than 3 hours.
  • If booking a pianist, the venue must provide a tuned piano.
  • We must be informed of any special requests at least 30 days prior to your function

Payment requirements:

  • A $300 non-refundable deposit to secure your booking.
  • Remaining balance must be paid at least 30 days prior to the function date. 
  • Once full payment is made, your booking is secured & is non-refundable. 

Wedding ceremonies & overtime rates:

  • For wedding ceremony bookings, please ensure you've booked us for long enough!
  • If you're unsure, we strongly recommend adding 15-20 minutes to your booking time, as it's much more cost effective to book us for longer in advance.
  • This also ensures that we won't have to leave during your ceremony if we have other engagements.
  • Overtime rates are calculated at $25 per 10 minutes per performer.
  • By accepting our terms of service, you agree to pay overtime rates should they apply.